Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages to be delivered within the U.S. are shipped from our U.S. warehouse through USPS.
Packages to be delivered to other countries are shipped from our warehouse in China by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
1-3 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 1 day processing time for shipping within the U.S. and 2-5 days processing time for shipping to other locations.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
If you do not want the product you received, you are required to contact us via email at support@finderarrow.com within 14 days of receiving the item. After the claim is approved, you must return the item to our warehouse at your own expense and the item must be unused;
In the case you receive a damaged or incorrect product, you are required to submit photo evidence to support@finderarrow.com within 14 days of receiving the item. If the claim is approved, a refund will be issued.
If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
Missing order. In the case that a package is delivered (based on tracking number update) but you did not receive the item, you must submit a claim to the shipping carrier directly.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
Refunds are not available under the following circumstances:
Your order does not arrive due to an incorrect address provided by you;
Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster)
How do I request a return, exchange, or refund?
If you want to initiate a return, exchange, or refund, please complete the following steps:
1. In the event of a return, exchange, or refund request contact us via email at support@finderarrow.com and include the evidence if required;
2. After we have approved the order return, exchange or refund, the product must be returned to our warehouse at the address we provide to you. You must return the item to our warehouse at your own expense and the item must be unused;
3. You must provide a tracking number;
4. Once the tracking number has been provided (or once we received the returned product), a replacement product will be shipped or a refund will be credited back to the card or original method of payment on file. In order for us to ship a replacement product or process a refund for a damaged or incorrect product, we require a tracking number for the item returned to be provided.
Have any other questions? Please feel free to reach out to support@finderarrow.com
This light is very bright (as other reviewers have stated) and has very good coverage. I put these in my garage and am very pleased with them now. It did take a while to get used to how white the light is that these give off but now I don’t even notice it. Great product!
Purchased it for a dark area that I was having trouble lighting in my garage. After installing a new light socket in the area, this went in just fine and with the ability to aim the individual wings, the dark corner by my air compressor is no more!
We have an older home with one sad little light bulb hanging in the garage. We used to find things in the garage by stumbling over them or feeling around in the general area where we saw them last. But we replaced the sad little light bulb with this light and at night our garage is lit up like daylight with the garage door is up. This is one gadget that works!
Super easy to install once the light bulb socket is in place. I replaced 3 4 foot fluorescent bulbs with this little unit. It puts out more light and a brighter white that the F bulbs. The 3 light panels can be tilted for ray direction. The only way to position the panels is to rotate the light, meaning it may not be secured tight in threads. I think that’s okay. For the money it’s a great light. I will probably replace my other fluorescent fixture in time.
This is an amazing light. It brightens up my garage like if it was daylight. I bought this for the garage in my cottage, but decided to try it out at my condo. Since i didn’t have a ceiling socket (only have a 3 foot neon), i tried putting it in place of the garage door opener bulb. I removed the bulb cover of the opener and screwed in the new light. The directionnal adjustable panels allow you to send the light where needed. This so bright that after it’s on, turning the neon light on doesn’t even make a difference. I’m going to have to leave this there and buy a second one for my cottage…
These are awesome. Only need one in my garage and it is brighter than ever. Cant believe I waited 37 years to finally have light in my garage. Very fast delivery.
My husband and I are pretty satisfied with this item. We use it in the garage and it does what it says it does.
This LED garage light is AWESOME!
All you need to do is to install it into a bulb socket (or whatever it’s called). The lights are super bright and the angle is adjustable. I like that each of the three lights can be adjusted independent of each other, so if you have 3 different things at different heights/areas of a room that you’d like to light up, this light allows you to do so.
The lights are super bright so I recommend not looking directly at the lights or else you’ll get retina burn.. take my word for it!
My family likes to go camping and we always go to campgrounds that’s have electricity. We usually bring a lamp. I’m thinking I’ll replace the lamp bulb with this LED light to illuminate our campgrounds very easily. Cannot wait!
These lights are bright! Perfect for my garage and lightened up the whole room compared to what it was. Only complaint was one of my first orders had one of the three LED panels that was DOA but the store was very quick to send a replacement. Very worth the buy and make working in garage so much easier to see.
Received my light yesterday and was happy that it worked since I recently had to mail back another light like this from a different company.
I like being able to adjust the three lights up and down to direct the light flow. I have a one car garage so this light does the trick and makes the garage very bright! I hope that the light continues to work later down the road!
My husband loves it so much he bought it twice! We have one in the pantry and one in the master closet. The light is so bright we get an angelic feel when it is on. The second purchase went in the garage and he is looking for the best place for the last fixture. Everyone should check this light out for their home.
Look I am Biased, I like Lights that Are Super Bright in My Garage.
This Lights Up my Garage so that I can easily and comfortably have a Good view and actually work in my garage.
Very Bright, did I say that already?
Anyway, even better, its Very Adjustable. The three fins rotate and can be moved to face any direction so that the light is useful to You, because it’s exactly where you want it.
relatively heavy and good quality.
If you care about your lighting, this is for you!
My husband ordered this for the garage and I was surprised when it came and was so small. But it is SO BRIGHT! Works great and he had working in a matter of a couple minutes.
The light brightens up my garage and makes it feel more like home. I wish I had bought more so that I can install them around the house; but I will soon! Definitely recommend getting this product; will change your life for the better.
Nice light but I just can’t stand that super bright daylight white, it hurts my eyes. Other than that it’s great.
We love this light! It lights up our garage better than any of the other traditional bulbs and we tried several different kinds, soft, cool, daylight. They were brought but area that they actually light up is small. This light is adjustable so the range is better.
Wow. Don’t need to say more than that, but I will. Very bright light that changed my garage from a dingy place to a lite up place that I can actually work and hang out. Very happy with this light. The light is white, not the warm yellowish light. I like it that way in the garage—it’s like florescent work lights. Overall great addition.
This is perfect for those dark places in your garage or basement. Light bulbs arent what they used to be and I needed so brightness in some areas. This works perfect and just screws into a light socket. Super easy to use and works great! Totally recommend!
Even in 40w works great! On the other hand attention to the areas of shadows of this type of lighting, personally I mix two fluorescent compact equivalent 100w for diffusion and two bulb led 40x for linstantaneite and clarity in garage/workshop 2.40 ceiling if it can help
This garage light is awesome! It installs easily into an existing light fixture and is much brighter than any light I have had previously! The product feels well made and very durable. The three lights can be tilted up and down depending upon your needs. I’m considering getting another one for the other side of my garage.
It’s like night and day! It is super bright and makes it easy to direct light a over my garage.
This product really lights up my garage but it is too bright to look directly at the light
Works great, very bright, awesome that you can make it directional. Hopefully it will last and make it worth the price
super bright, very easy to use. just screws into existing single socket, illuminates entire double car garage feel like the daytime. I’m very happy with the color of the light and the amount of light available at work bench level. I was hesitant to get 60w and was thinking of 100w. but 60w itself is super bright.
These lights are incredible. Was a little hesitant on the brightness but they brighten my garage like no other. They are easy to install and do a much better job then any normal light bulb. Highly recommend this product to anyone and everyone.
They’re as advertised, super bright and adjustable. They are so bright in fact that you really don’t want to look at them as it hurts the eyes. There is a warning about the brightness in the package. I really love them and plan on putting them in other locations that need more light. The are made of metal and not plastic which came as a shock to me so they will be very durable.
I hung them in my garage, the are so bright you can’t look directly at them, but do light up the entire garage. I start to notice all the dirt on my car that I didn’t notice before.
I put the light in my garage and have been very happy with it. I’ve considered ordering more lights for outside the house.
Received the light, put it in the socket like a light bulb. Was really surprised at the amount of light it puts out, yet it
is not overwhelming. I like being able to adjust the paddles to get light where I want it. Works great over my computer desk as it does not reflect on the screen.
This system is an excellent alternative to the conventional bulb and saved me significant cost as I had been considering installing additional lights and would have had to contract an electrician. With this system all I had to do was screw it in like a conventional bulb and now I have a nicely lighted garage
These are the best! 60w are very bright so be careful shining in eyes. I bought a shop (drop) lamp and removed the lamp cover and added one of these. I can see better when I change my oil you light up underneath and set it on engine when adding oil it doesn’t get hot so it is safe to do so.