Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages to be delivered within the U.S. are shipped from our U.S. warehouse through USPS.
Packages to be delivered to other countries are shipped from our warehouse in China by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
1-3 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 1 day processing time for shipping within the U.S. and 2-5 days processing time for shipping to other locations.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
If you do not want the product you received, you are required to contact us via email at support@finderarrow.com within 14 days of receiving the item. After the claim is approved, you must return the item to our warehouse at your own expense and the item must be unused;
In the case you receive a damaged or incorrect product, you are required to submit photo evidence to support@finderarrow.com within 14 days of receiving the item. If the claim is approved, a refund will be issued.
If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
Missing order. In the case that a package is delivered (based on tracking number update) but you did not receive the item, you must submit a claim to the shipping carrier directly.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
Refunds are not available under the following circumstances:
Your order does not arrive due to an incorrect address provided by you;
Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster)
How do I request a return, exchange, or refund?
If you want to initiate a return, exchange, or refund, please complete the following steps:
1. In the event of a return, exchange, or refund request contact us via email at support@finderarrow.com and include the evidence if required;
2. After we have approved the order return, exchange or refund, the product must be returned to our warehouse at the address we provide to you. You must return the item to our warehouse at your own expense and the item must be unused;
3. You must provide a tracking number;
4. Once the tracking number has been provided (or once we received the returned product), a replacement product will be shipped or a refund will be credited back to the card or original method of payment on file. In order for us to ship a replacement product or process a refund for a damaged or incorrect product, we require a tracking number for the item returned to be provided.
Have any other questions? Please feel free to reach out to support@finderarrow.com
I liked the fact that I could use these in lieu of all the plastic bags for protecting my food. I love the fact that I can freeze many items without the use of plastic! I throw a couple of pork chops in, close the lid, lock it and throw it in the freezer. Love them! I would love it if could handle bulkier items too.
We’re really enjoying these. They’re highly stackable and very easy to clean. They keep food fresh and are suitable for food presentation as well.
Everyone’s family needs these plates to store food and keep it fresh. I ordered these plates, this is my first time to order these, I am very satisfied. There are many fresh fruits and vegetables in my fridge, so I need to use them. The fresh-keeping effect is very good, I am very satisfied with this shopping.
When I used it the first time to save some bbq ribs leftovers. It closed and sealed just fine. All was well until I wante to open it back up. It was simple to open but the film came out of the frame. I could see the frame had 2 parts so I could put some more film in the frame. Should have done a better job of sealing the film in the frame. I would not buy it again.
Love way these stack in freezer and frig. Easy to fill and easy to use.
I purchased this container to hold bacon. After opening bacon package there was no way to reclose. This container holds the whole package with no fluid leakage. Its neat and I can put it in my deli drawer and put stuff on top of it. Only thing I’ve noticed is the clear window seems to stretch. It’s a great product.
There are two free silicon pouch that come with it; however they are a pain in the neck to clean (even in the dishwasher) and the white powdery on them made me uncomfortable using them.
I really love this, takes a bit to make sure your items fit but has been working very well. Don’t put any wrappers inside so you can avoid tearing. Make sure to hand wash with warm water
Put frozen fish in and sealed it. Next day no fishy smell in my fridge. Fish was fresh looking not and ugly smell left behind. I’d buy it again. But the tray could be bigger anyway
Just got these, didnt realize I needed them so bad and that it was missing in my life lol, figured they would be so cheap they would snap and break but no, they are built well, I used it on keeping a few slices of pizza for leftovers and it worked great. Easy to clean to.
These food preservation trays are so convenient, seal well, and are easy to clean! They come in a pack of two, and seal well. I turned them upside down and nothing came out. You can lay food nicely without squishing it as there is plenty of space on the tray. Thank you so much for a great, affordable product!
I like this food tray. This tray is BPA free so it is safe in dish washer.
This tray is very useful keep food fresh in the refrigerator and It can be used to freeze meat, fish, etc.
also this tray can be reused.
Love this! Replaces a lot of disposable items.
This tray is perfect for meal prep. I marinate meats and then seat it off with the tray, let it marinate for a few days and it’s good to go when I need it. I’ve also used it for cut up fruits and veggies and it keeps them fresh for a day or 2 until I need it.
I liked, the material is nice without smells, in the trays, of course just something flat will enter
I purchased this container to hold bacon. After opening bacon package there was no way to reclose. This container holds the whole package with no fluid leakage. Its neat and I can put it in my deli drawer and put stuff on top of it. Only thing I’ve noticed is the clear window seems to stretch. It’s a great product.
I love fruits and always buy a lot of them at home. Sometimes we can’t finish the fruits after washing, so if we put them back to the fridge, the next day most of them are bad. This pack of trays, they really help us to avoid so much waste on fruits and keep them fresh. We really appreciate it.
This is pretty great actually. It was stiff to snap closed (you’ll see me push hard to close it) but it is very secure. I show a peeled hard boiled egg in my video. The plastic did secure tightly while not ruining the egg.
great container, especially for steaks
I bought this pan for my daughter as a Christmas gift, as a replacement. She dropped the one she had and needed this one to fit into her set. She loves the set.
It’s phenomenal, it’s an invention, I recommend
Nice space saver! keeps the veggies fresher longer.
Great for packing the leftovers work, or just storing Left overs for next day.
They snap together easily And save space for storage and dishwasher safe.
Keeps foods fresh. Stackable so takes up less room in my refrigerator. Easy to clean. Love the cloths that came with them, so many uses from cleaning my trays to cleaning my glasses. Planning to order more for putting up Thanksgiving left overs.
Good thing, especially around the remains a knuckle. Work great and sealing seal. This can be at me öfters in use. Recommended.
Can’t hold much food in it
I had been tempted by advertisements for these food preservation trays for a while and finally took the plunge. I think they are great! You can put an entire lunch in them or leftovers and they are much more compact than ziploc containers. The clear cover is stretchy so it can accommodate things with a bit of depth like a sandwich or a banana. They are neat because you can put your lunch in them and they take up about the same amount of space as a laptop in your bag. It slides easily in between your books. In the fridge, they nest together well. Instead of layering leftovers between wax paper, I can divide them up in separate trays and stack them. So far they wash well and return to their original shape after using them. I’m glad I tried them! I will be buying a couple more.
At first I was a little skeptical of the overall design and how it would work, but after trying it out for a couple days I love it. I don’t have to worry about putting things in multiple plastic bags. They keep everything fresh and take up minimal about of space they stretch so makes it convenient for different types of food items. The lids also lock securely in place so you don’t have to worry about spilling or shifting of items
This is a really neat idea! I live in a small space with roommates and the fridge has always been a thing of disagreement. However, this little product is exactly what I was looking for! It’s easy to snap on and fits flat in my fridge so I can use the space for other things!
Love Love Love this product. Used it for the first time for leftover Christmas ham and two days later the ham was still as fresh as the day it was made. Best part about this product is the space saving it gives in the fridge!! Will definitely recommend this product for leftovers and even to take lunch in. Seals tight and can even stand on end if need be.
Its a very exciting product! My husband can never find anything in the refrigerator unless it has a see-throw lid so i usually use glass containers and they are rather bulky and take a lot of space. So i found these trays and gave them a shot. So far im happy with it. The lid has a built-in film in it, film looks thin but it Is definitely very strong and stretchy. Lid locks with two latches and stays secure on the bottom part. I really like the fact that you can stack trays one on top of another so it saves some room in the refrigerator. Easy to clean, film does not stretch out. Very promising product. And now i want to order more to be able to organize the whole freezer and refrigerator sections.
I had really been wanting to try these trays for a while after seeing lots of advertisements for them. I tried a couple different brands and both met my hopes for their use. They are so convenient to use and nest together compactly. They take up even less space in your cupboard when not in use too. A great alternative to trying to store mis-matched Tupperware. I rarely fall for advertising gimmicks, but this storage concept was irresistible. I plan to use these for storing things like cold cuts and sliced cheese for easy access, while keeping air contact at a minimum.
They offer the convenience of a lidded container with the minimal air contact of plastic wrap. It is as close as I can get to vacuum sealing without having to seal a bag every time I open it. I think they would be great for taking to parties as a cheese platter so things don’t shift in transit. The other containers I have reserved for lunch trays but these would be great for that too. They work well for anything up to about 2” thick, depending on how much you put in them, thinner if you plan to fill all the way to the edges and have it seal. Give them a try, you may love them as much as I do!
The stuff is good and the packaging is good, really good quality and low price. The first is the quality clearance, and the second is a long time before it is decided to buy it. In the case of quality clearance, the personal is still relatively preferred or the colors are carefully selected by yourself. If you have watched for a long time, do n’t hesitate It ’s time to start. Do n’t let yourself regret it. The quality of the stuff is still good.
Came across these and decided to take a shot. Admittedly, I’ve never even heard of such a thing as these. They are awesome though. It basically vacuum-sealed food in, and they stack easy in the fridge as opposed to the random food packages strewn everywhere. I don’t think I would put anything TOO thick in these to be safe, but the wrapping seems super durable. Happy with this buy for sure.
They are a bit smaller that I expected but still work great. Thank you, fast service!
easy to stack trays, great for cheese and craved meat or ham slices.
Easy to clean
much less space that tupperware
would great if they were a bit bigger