Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages to be delivered within the U.S. are shipped from our U.S. warehouse through USPS.
Packages to be delivered to other countries are shipped from our warehouse in China by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
1-3 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 1 day processing time for shipping within the U.S. and 2-5 days processing time for shipping to other locations.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
If you do not want the product you received, you are required to contact us via email at support@finderarrow.com within 14 days of receiving the item. After the claim is approved, you must return the item to our warehouse at your own expense and the item must be unused;
In the case you receive a damaged or incorrect product, you are required to submit photo evidence to support@finderarrow.com within 14 days of receiving the item. If the claim is approved, a refund will be issued.
If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
Missing order. In the case that a package is delivered (based on tracking number update) but you did not receive the item, you must submit a claim to the shipping carrier directly.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
Refunds are not available under the following circumstances:
Your order does not arrive due to an incorrect address provided by you;
Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster)
How do I request a return, exchange, or refund?
If you want to initiate a return, exchange, or refund, please complete the following steps:
1. In the event of a return, exchange, or refund request contact us via email at support@finderarrow.com and include the evidence if required;
2. After we have approved the order return, exchange or refund, the product must be returned to our warehouse at the address we provide to you. You must return the item to our warehouse at your own expense and the item must be unused;
3. You must provide a tracking number;
4. Once the tracking number has been provided (or once we received the returned product), a replacement product will be shipped or a refund will be credited back to the card or original method of payment on file. In order for us to ship a replacement product or process a refund for a damaged or incorrect product, we require a tracking number for the item returned to be provided.
Have any other questions? Please feel free to reach out to support@finderarrow.com
I ordered this seat organizer as a gift for my friend that has a small child. He really liked it! The fasteners are metal and strong. He also liked the materials, leather is soft, has no scratches. The color matched perfectly with their brown leather interior. Everything is great! Thanks a lot!
This is what you need when you transport kids in the back! Attaches to the top of the headrest, around the back of the seat and below. High-quality organizer. Lots of pockets and two carabiner hooks to which you can attach a toy or a child’s backpack. Also protects against dirty shoes
The quality is perfect, both leather and fasteners. The organizer holds a lot of items: water bottles, wet wipes, towels, hair clips, books,tablets,cups are no longer lying around the car, but are stored in one place, from where they are easy to get!True car organizer for road trips, large and useful.
Fits well on my seat. Lots of pockets to put different things + tablet holder. I thought there would be problems with attaching this, but everything turned out to be very simple. Attaches in three places: on the headrest, in the middle, and below the seat frame. Great seat organizer!
Seemed bigger in the photo but I needed to check the size before ordering. Yes, the organizer is of high quality, doesn’t slide on leather upholstery, delivered quickly and in good packaging. In general, I can recommend this, but I advise you to carefully look at the dimensions first.
Received my order just yesterday. I liked the organizer very mush, it is easy to fasten, it has many different pockets and convenient tablet holder. Thanks for the fast delivery and good product
I was looking for a tablet holder, but accidentally found this organizer. Happy I ordered it! An extremely handy item! After a month of use, I can say that this is something that will be useful to every family, even if your child has grown up a long time ago. Perfectly organizes the car and looks super stylish!
The organizer is made very neatly, not a single thread sticks out. We filled all the pockets with toys, books, markers, bottles, snacks for our son. The organizer keeps everything well! Convenient fastening -everything is tight and secure. Lots of pockets, both big and small, for all your child’s little things. Definitely worth ordering!
The organizer is very convenient, I don’t know how I traveled without it before. Received mine in a couple of days and in cute packaging. I am very pleased that now I can put all my daughters stuff in it… before there was terrible chaos in the back and everything was lying around … Now my daughter neatly puts everything in her pockets by herself! Wow! Thanks a lot 🙌
I’ve been using this organizer for a few weeks now. Love it! LOTS of pockets, tablet holder, good fasteners! All as in description! I ordered it because of the large number of pockets. Everything holds perfectly on the seat and doesn’t slip. Came in a beautiful packaging, great for a gift. Fast shipping. Overall I recommend this organizer to every mom!
The quality is just great! Convenient fastening to the seat, the installation took me no more than a couple of minutes. An ideal car organizer for those who have kids, I would even say irreplaceable!! This one has MANY pockets and also two carabiner hooks on the side. All sorts of small and medium-sized things like toys, food for travel fit perfecrtly. I’m very satisfied with this purchase and will continue to use and recommend this organizer!
For families with small children, this is the most useful thing to have in the car. What I like the most is that this organizer doesn’t interfere with the passengers at all! In addition to pockets to keep all the children’s toys and things, this organizer protects the back of the seat from dirty shoes! Excellent thing! There is also a very convenient tablet pocket on the top, you can use it when it is inside. The fasteners are metal and looks secure. Very happy with my purchase.
top level quality
maybe not worth the money if you have nothing to put in this organizer. quality is ok, no problems
stylish , convenient , made well
Doesn’t cover the seat completely but good quality
The car organizer is of very quality!
handy and cute, my child loves it
Looks like the photos, everything works fine, fast delivery
good quality, the organizer is carefully sewn. we use it for toys and baby food for the trip!
super car organizer for traveling and daily use
Nissan Altima size is good, we like it very handy organizer!!
Perfect fit for Hyundai Sonata, quality materials, lots of pockets to store toys, baby bottles, etc.
Kia Forte fit well. The quality is excellent and sturdy, I’m pleasantly surprised. All pockets are in place 👍🏻
Everything is fine, ordered for Hyundai Elantra.convenient organizer and not only for kids but also for adults
looks very stylish, pockets are solid and well stitched. the back has a non-slip coating. received my order in 3 days
I ordered this car organizer for my sister, have not yet tested on long trips but the quality is good
Plenty of solid pockets for different kinds of stuff, attachment is VERY good, has a folding tablet pocket 👍 super thing for a child
Great organizer for any car. The fastening straps stretch and the organizer looks very nice on the brown seats. I highly recommend ordering it!
For Honda Accord, the size is fine. the organizer is made really neatly, installation is quick and simple. Metal hooks and sturdy pockets show why the price is so high. Thank you:)
Sewn from pleasant faux leather, made with high quality . Very convenient pockets , you can put everything you need there to keep it in one place . We really liked the organizer .
good car seat organizer, made of eco leather which is super easy to clean with a damp cloth. all the pockets will be difficult to fill completely. a whole portable office for a small passenger 🙂 🙂
Nice and useful seat back organizer! Saves space in the car! I liked the fast delivery and cute packaging, the quality of the organizer itself is also great!!thank you!
everything is fine, I’m going to order the same organizer for my friends new car. was shipped in a branded box, so it’s a great gift option
Very high quality seat organizer. Neat sewing. Back side with non-slip coating. In addition to pockets, there are two carabiners on the sides. 5 stars out of 5. Thank you
this car organizer is what you need for long trips, especially with a large family like us. The price is a bit high but the materials, the ease of fastening and washing… everything is great! thank you 👌
Nice seat organizer. Probable the price is too high compared to what you can find on Amazon, but I recommend this for purchase as the quality is great. I bought two for myself and my wifes car
Good organizer and quality as advertised! Bought it to hang in front of a child seat. The size fits our car perfectly. It holds bottles, wet wipes, toys,and other little things for our child, the tablet is convenient to look at. Definitely recommend to buy
I gave it to a friend, since she has kids and I thought it would be useful for her. The organizer was delivered quickly, perfectly packaged, without any damage or scratches. My friend is very pleased with it! So I recommend it as a gift. Thank you!
Nice seat organizer. Has a crease as it was folded in the package. Looks very nice in the car! Holds up great, my son and I filled all the pockets. Also protects against dirt and scratches on the seat back. Easy to clean with a damp cloth. Highly recommend ordering this organizer
good organizer of excellent quality! many pockets, two carabiners on the sides, foldable tablet holder. very well organizes the back seat area and does not take up much space. finally all the toys and books are in their places! now it’s a pleasure to go on trips 🙂 thanks