Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages to be delivered within the U.S. are shipped from our U.S. warehouse through USPS.
Packages to be delivered to other countries are shipped from our warehouse in China by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
1-3 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 1 day processing time for shipping within the U.S. and 2-5 days processing time for shipping to other locations.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
If you do not want the product you received, you are required to contact us via email at support@finderarrow.com within 14 days of receiving the item. After the claim is approved, you must return the item to our warehouse at your own expense and the item must be unused;
In the case you receive a damaged or incorrect product, you are required to submit photo evidence to support@finderarrow.com within 14 days of receiving the item. If the claim is approved, a refund will be issued.
If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
Missing order. In the case that a package is delivered (based on tracking number update) but you did not receive the item, you must submit a claim to the shipping carrier directly.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
Refunds are not available under the following circumstances:
Your order does not arrive due to an incorrect address provided by you;
Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster)
How do I request a return, exchange, or refund?
If you want to initiate a return, exchange, or refund, please complete the following steps:
1. In the event of a return, exchange, or refund request contact us via email at support@finderarrow.com and include the evidence if required;
2. After we have approved the order return, exchange or refund, the product must be returned to our warehouse at the address we provide to you. You must return the item to our warehouse at your own expense and the item must be unused;
3. You must provide a tracking number;
4. Once the tracking number has been provided (or once we received the returned product), a replacement product will be shipped or a refund will be credited back to the card or original method of payment on file. In order for us to ship a replacement product or process a refund for a damaged or incorrect product, we require a tracking number for the item returned to be provided.
Have any other questions? Please feel free to reach out to support@finderarrow.com
Chew., she does not eat, but she loves dogs. Delivery fast. Thank you
This was purchased as a gift and unfortunately it showed up smaller than I thought it would be and it wasn’t exactly as described. I still sent it as a gift because it was funny
This has become my dog’s favorite toy. However, the head gets removed from the body fairly easily during tug of war. It does go back on though. Other than that, it’s pretty tough. My dog destroys most toys pretty quickly but this one has not been permanently damaged yet.
Be aware: it is LOUD. The dog loves it and sits outside the kids’ rooms making it honk in the mornings. They keep trying to hide it from her but somehow the dog finds it.
Much more stiff than I expected, but makes a great noise and worked well for our Thanksgiving relays.
The chicken is just cool, our chick eats with joy, ordered the smallest
Very grateful for the goods! In connection with the epidemic, everyone’s mood fell, and when I got these funny curpets in a pink package-just the mood rose! It took a long time, but it was quarantine again. Recommend!
This is a riot—that is if you can stand the screams! I attached a note when giving it to my daughter(don’t make me regret this!) and I don’t regret it because she loves it!
There isn’t much to say. It’s a yellow rubber chicken. It looks just like the picture and arrived as promised. Dog very much liked
Okay, it’s a rubber chicken. It’s a cheap rubber chicken. And if you’re purchasing it for entertainment value for you three young kids, IT’S COMPLETELY WORTH IT. No, it’s not sturdy or durable, but that turned out to be best part. The head came off within the first week but the noise maker remained imbedded in the neck. Turns out, if you breath in through the mouth of it or blow out the other part of the apparatus, one can make some of the most epic sounds EVER. My recommendation is, if you purchase this, go ahead and ditch the body and create a musical number that no one will forget (though they might want to). Bonus, it works as a great way to get your children’s attention, versus a generic, boring whistle. HIGHLY RECOMMENDED.
Great for a puppy York, sound like a duck
My fiance loves (probably too much…) those videos with the singing rubber chickens, so I purchased this one for his birthday! After informing him that he will NEVER wake me up with the rubber chicken (…or else the rubber chicken will find itself at the rubber chicken slaughter house…), he began to squeeze it, and this rubber chicken is now a constant source of amusement in our house! Its fun and silly – just buy it!
Chicken is funny!!! But ours is still afraid of her, but he is interested!!! Think a couple of hours and he will make friends with her 🙂
The toy is cool. It’s loud. Dog delighted
Fair enough product for a cheap rubber chicken. However, if you’re buying this chicken to use as an instrument to play songs like you may have seen on YouTube… Definitely not good for that. The pitch is not variable No matter if you squeeze it hard or soft, faster slow. One pitch only. You’re probably not purchasing this chicken to make music like I was, so I’m sure you’ll be just fine!! If you are intrigued and a little adventurous, get on YouTube and type in “Bohemian Rhapsody, rubber chicken“ in the search bar. 🤣
Bought this for a classroom Christmas gift exchange. I put it in a large, wrapped box and all the kids HAD to have the gift in the big box. We played a game where kids stole wrapped gifts from each other and one by one the gifts were opened. Well, this box made it to the very end of the game. All the kids gathered around to see what was in the giant box. The room exploded with laughter when it was opened. The kids loved it. This is a must have gag gift.
I love this chicken it’s perfect, a sidenote, the head and neck come off of the body but they attach back on quite easily so you can rotate the head as you please
First, giving this to your dog what do you expect will happen? Dogs pop and trash tennis balls, so do you really think this rubber chicken is going to be any stronger than a tennis ball? LOL
Great chickens. The dog is really getting used to them, barking on them. It’s time. Recommend the item, the price is super and fast delivery. Thank you
The dog is happy! Very funny toy! The mistress is happy too!
The toy is very cool. The dog is very happy. I will order more
My dog loved it at first, but the squeak/squawk wore out within only 2-3 days. It now sounds like it has laryngitis and barely makes a noise at all. He was also able to pull the two halves apart pretty easily. They popped back together, but I’m not sure why it is designed to pop apart to begin with? Overall, I wouldn’t recommend this unless it’s just for a quick prop or something that you don’t need to function for very long.
Everything is cool, fast and the toy is very like!!!! Only we did not expect that such a small will be))) take more size)))
This is my dogs favorite toy! He has had one for years- it is his present to us when we get home or he has does something he is good, etc…. his last one broke after five years of hard use…. I needed one quickly so I ordered a replacement “chicken”. It came quickly and was exactly as was expected… it even looks better made than the original one I had… thick rubber chicken with squeaker…. such a happy dog again!!! I was very happy with the customer service, was they send a thank you note too!
The dog is happy! The size for a kilogram puppy is perfect) it went for a long time, but it was worth waiting.
Toy for a puppy or a small dog, an adult will eat a wax… a piece of funny puppy like… the price is adequate-I recommend ..
Funny toy, ordered for a little dog. The dog is happy.
Bought these for my wife for her birthday! Was a gift from the cat! She absolutely lost her mind when she opened the gift. I still hear the squawking in my mind. They are in the living room and when I’m in a bad mood she squawks them at me. Great way to brighten. The mood, get a laugh or annoy your friends!!
This is bright cherry and makes lots of noise. All fun for my dogs. Durable? No they chewed it into small pieces in 30 minutes. I’ll be seeing yellow plastic in their poop for a couple of days.
Chicken is cool, so screams 🙂 the dog is delighted.
I thought the toy would last a litle longer than 10 minutes…..our dog loved it for that long—-He has another quite similar and it’s lasted—the rubber is a little stronger, however—–really cute idea…..
It has just arrived and is accurate to the description – I am very happy with it and would recommend
She lacks air to louder and yell longer, you need to make them a little more in size! 🙂