Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages to be delivered within the U.S. are shipped from our U.S. warehouse through USPS.
Packages to be delivered to other countries are shipped from our warehouse in China by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
1-3 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 1 day processing time for shipping within the U.S. and 2-5 days processing time for shipping to other locations.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
If you do not want the product you received, you are required to contact us via email at support@finderarrow.com within 14 days of receiving the item. After the claim is approved, you must return the item to our warehouse at your own expense and the item must be unused;
In the case you receive a damaged or incorrect product, you are required to submit photo evidence to support@finderarrow.com within 14 days of receiving the item. If the claim is approved, a refund will be issued.
If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
Missing order. In the case that a package is delivered (based on tracking number update) but you did not receive the item, you must submit a claim to the shipping carrier directly.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
Refunds are not available under the following circumstances:
Your order does not arrive due to an incorrect address provided by you;
Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster)
How do I request a return, exchange, or refund?
If you want to initiate a return, exchange, or refund, please complete the following steps:
1. In the event of a return, exchange, or refund request contact us via email at support@finderarrow.com and include the evidence if required;
2. After we have approved the order return, exchange or refund, the product must be returned to our warehouse at the address we provide to you. You must return the item to our warehouse at your own expense and the item must be unused;
3. You must provide a tracking number;
4. Once the tracking number has been provided (or once we received the returned product), a replacement product will be shipped or a refund will be credited back to the card or original method of payment on file. In order for us to ship a replacement product or process a refund for a damaged or incorrect product, we require a tracking number for the item returned to be provided.
Have any other questions? Please feel free to reach out to support@finderarrow.com
super handy device for road trips!!
5 stars thank you everything as described!
Everything’s okay
Convenient, high-quality, compact garbage bag holder. Fast delivery
Everything is good, but I would like it to be wider .Looks too small for me .
This one is a really cool car trash bag dispenser! Sturdy, handy, stylish! The waterproof trash bags are the perfect size! 100% recommended!
this is a must have thing for every lover of cleanliness, got this for my wife’s car she loves it!
Thick trash bags included. Convenient size and installation of the dispenser.
Comes with garbage bags of good quality, but if you have a large family, you will soon have to buy more.
Convenient accessory. Excellent quality, arrived with trash bags included. Stays in place well. I attached it to the headrest as I don’t know where I can stick it.
I loved that the bags were already included
The perfect item when you want to save space and keep your car clean! A bit narrow, but does its job with an A+
The size is compact and I believe it will fit even a small car. The dispenser saves space and helps to get rid of road garbage easily. No issues found 👍🏻
excellent holder for garbage bags ,takes up little space in the car.trash bags are hold well even when fully loaded. attachment is super easy and firm.thanks
This trash bag holder is actually very compact and easy to use ! I have this for a month now and it stays on the headrest well . Thanks for quick delivery .
Just what you need for road trips with friends or family to keep your car clean ! Doesnt take up much space in the car and works great !
finally, empty bottles, coffee cups, chocolate wrappers and everything else has found their place on our family trips 🙂 and for kids it’s like a game! recommend ordering this
When I ordered this I didn’t expect much, but it turned out that it is actually a very convenient garbage bag dispenser! Happy with the purchase and recommend ordering this!
stylish black colored dispenser, the case made of durable aluminium. garbage bags it comes with are of great quality, thick and waterproof. i’m very satisfied with my order 🙂
We loaded the trash bag completely with fruit peels, empty coffee cups, disposable tableware, and put in our son’s broken toy robot. The dispenser withstood everything just tine! I absolutely recommend this!
Cool thing, you just tore off the garbage bag, threw it away and that’s it – the car is perfectly clean! If you have kids who create chaos in the car, this is exactly what you need
Convenient for long trips, all the travel junk was in one place. After arrival, I tore off the bag and that’s it! My wife and I are really satisfied. I recommend attaching it to the headrest.
Delivered quickly and was packed in a box. Easily attached it in my car. The aluminum dispenser is solid,hard to break.Hold garbage bags tightly. The size is suitable for any car. I’ve been using it for a week and I like it. Thank you.
Excellent quality! Tested it on our weekend trip. As we arriwed, the garbage bag was completely filled, but the dispenser didn’t sag or anything! Such a sturdy, yet small device! Happy with my purchase and definitely recommend this trash bag dispenser
Really handy dispenser! Quick and easy to attach, and use. Looks nice in a black leather interior. The product came in a box, everything is unharmed. Fast delivery. I can recommend this seller and this product!
Takes up little space in the back seat, convenient for usage and driving with. Made of sturdy materials, aluminum outside and plastic inside… Garbage bags hold firmly and adjust easily from the side. In a black car interior, this dispenser will look just great.Thank you.
looks nice and neat in the car, doesn’t take up space. the dispenser seems to be quite sturdy, the top case is made of aluminum and the inside is plastic. we specially poured water into included trash bags, they’re actually waterproof and ddin’t leak. will use this on family road trips :))
The order came with the dispenser itself and trash bags. I attached mine to the headrest, but there is also a sticky strip. Garbage bags are of good size and don’t leak. Both bags and dispenser stay firmly in place while on the road. I would like to order the same garbage bags in the future.
Easily and firmly attached to the headrest, blends with the interior of the car just well with its minimalist black design. Got for my kids so they don’t throw trash all over the car. The quality is excellent of both in the dispenser and the bags. I’m ordering one more for my husband’s car.
Ordered this dispenser three weeks ago to use as car sickness bags. My daughter doesn’t tolerate car trips very well. The fastening was convenient, the bags are adjustable with a wheel on the side, so you can use it when you need it. The bags themselves don’ leak and don’t let the smell through. We love it and will continue to use this dispenser! Thank you for a great and quality product!
The quality of this dispenser is excellent, it looks durable and beautiful. With a full bag of heavy garbage, it doesnt bend and the bags dont sag.Trash bags are waterproof. Perfect fit for the headrest of my Ford Focus. There is also an option to attach it to a adhesive strip, but I think it is more convenient to attach it to the headrest. So it can be removed or relocated at any time.
I have wanted one for a long time! My kids were scattered garbage all over the car. I tried using simple trash bags for home, but it was very inconvenient to store in the car… But this one is really handy! It comes with a roll of super strong trash bags, although not very big. Wil order another one as a gift for my mom’s car! Thank you!
A super space-saving option for storing garbage on the road! This dispenser doesn’t take up space at all, it’s quite narrow and thin. The case is made of aluminum, which is why it’s durable and holds the bags securely. Simple to use and attach. There are two installation options – to the headrest on a strap or on a self-adhesive strip. The second option is not very convenient for me, so I attached it to the headrest of the front passenger seat. The included garbage bags are strong and don’t leak at all. I was pleasantly surprised by their quality. I hope that I can find the same bags and order them again as they run out. I think this dispenser is best suited for those who drive with kids or a large family. Someone who drives alone and doesn’t usually have a lot of garbage it won’t be very useful. If necessary, the dispenser is easy to remove, put in the glove box or seat back pocket and reattach again before traveling. The order arrived quickly and in a branded box. Very cute for a gift. All in all, great thing. Thank you!